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To listen well is as powerful a means of influence as to talk well and is as essential to all true conversation.

良好的倾听和良好的交谈一样，都是一种强大的影响手段，对所有真正的交谈都是必不可少的。

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Listening

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Seek first to understand, then to be understood.Most people do not listen with the intent to understand: they listen with the intent to reply. They’re filtering everything through their own paradigms, reading their autobiography into other people’s lives.

先寻求理解，再寻求被理解。大多数人倾听的目的不是为了理解，而是为了回应。他们通过自己的范例来过滤一切，把自己的自传读给别人听。

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And when people give me their word, I listen to them.

当人们向我许诺时，我就会听从他们。

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