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Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.

  • -- Thomas G. Stemberg 托马斯·G·斯坦伯格

忘掉“品牌”和“定位”吧。一旦你了解了客户的行为，其他一切就都水到渠成了。

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Customer Forget Behavior

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You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.

你想要确保这辆车能让顾客满意然后你就能得到一些能让股东满意的东西作为回报。

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Today's society will ignore almost any form of public behavior except getting in the express line with two extra items.

今天的社会几乎会忽视任何形式的公共行为，除了在特快列车上多带两件物品。

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It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

支付工资的不是雇主。雇主只处理钱。支付工资的是顾客。

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Forget all the reasons why it won't work and believe the one reason why it will.

忘记所有它不会成功的原因，相信它会成功的一个原因。

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Never forget who was there for you when no one else was.

永远不要忘记，当没有别人在你身边的时候，是谁在你身边。

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My behavior is humiliating.

我的行为很丢脸。

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