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Your most unhappy customers are your greatest source of learning.

  • -- Bill Gates 比尔·盖茨

最不开心的顾客是你最大的学习资源。

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Customers Greatest Learning

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In those parts of the world where learning and science has prevailed, miracles have ceased; but in those parts of it as are barbarous and ignorant, miracles are still in vogue.

在世界上那些学习和科学占主导地位的地方，奇迹已经停止;但在那些野蛮无知的地方，奇迹仍然流行。

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Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

客户需要对自己的数据进行控制，而不是与某个特定的制造商捆绑在一起，这样当出现问题时，他们总是有义务回去处理。

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You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.

你不能只问顾客要什么，然后想法子给他们做什么。当你把它建好时，他们会想要一些新的东西。

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The only thing that mattered was what you were to do in life, and it wasn't about money. It was about teaching, or learning.

唯一重要的是你在生活中要做什么，这与金钱无关。是关于教学，还是学习。

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If pleasures are greatest in anticipation, just remember that this is also true of trouble.

如果预期带来的快乐是最大的，请记住，烦恼也是如此。

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The greatest oak was once a little nut who held its ground.

最伟大的橡树曾经是一颗坚守阵地的小坚果。

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