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Your most unhappy customers are your greatest source of learning.

  • -- Bill Gates 比尔·盖茨

最不开心的顾客是你最大的学习资源。

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Customers Greatest Learning

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I've learned lately that no one is going to hand me a permission slip and tell me to take time out for me.

我最近才知道，没有人会给我一张许可单，告诉我要抽出时间来陪我。

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Repetition makes reputation and reputation makes customers.

重复创造声誉，声誉创造顾客。

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I don't think playing a villain is my greatest talent.

我不认为扮演恶棍是我最大的天赋。

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The greatest wisdom is to realize one's lack of it.

最大的智慧是认识到自己的不足。

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We are all failures- at least the best of us are.

我们都是失败者——至少我们中最优秀的人是。

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If you fire people, you fire customers.

如果你解雇员工，你就是在解雇客户。

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