A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

  • -- Stephen R. Covey 科维

总质量的一个基本原则逃过了太多管理者的注意:只有逐步完善相互依赖的人际关系,才能不断改进相互依赖的系统和过程。

相关名言

Authority is not a quality one person "has," in the sense that he has property or physical qualities. Authority refers to an interpersonal relation in which one person looks upon another as somebody superior to him.

权威不是一个人“拥有”的品质,也就是说他拥有财产或身体素质。权威是指人与人之间的一种关系,在这种关系中,一个人认为另一个人比他优越。

I don't have an interest in any car that isn't good for the environment, other than maybe an aesthetic quality in a picture book.

我对任何对环境不好的车都不感兴趣,除了画册上的美感。

Color does not add a pleasant quality to design - it reinforces it.

色彩并不能给设计增添令人愉悦的品质,反而会加强它。

If you like her, tell her. Maybe she likes you too...

如果你喜欢她,就告诉她。也许她也喜欢你……

Systems are going to get a lot more sophisticated.

系统将变得更加复杂。

I feel too fat to have an eating disorder.

我觉得太胖了,不能有饮食失调。