It is insight into human nature that is the key to the communicator's skill. For whereas the writer is concerned with what he puts into his writings, the communicator is concerned with what the reader gets out of it. He therefore becomes a student of how people read or listen.
对人性的洞察是沟通技巧的关键。因为作者关心的是他在作品中投入了什么，而传播者关心的是读者从中得到了什么。因此，他成为人们如何阅读或倾听的学生。
标签
Puts
Communicator