When a company owns one precise thought in the consumer's mind, it sets the context for everything and there should be no distinction between brand, product, service and experience.
当一个公司在消费者心中拥有一个精确的想法时,它就为一切设定了背景,品牌、产品、服务和体验之间不应该有任何区别。
标签
Distinction
Consumer