Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

  • -- Sanjay Kumar 桑杰·库马尔

公司开始衡量他们的客户服务有多有效,并试图了解他们可以做些什么来改善客户服务流程。

相关名言

Measure what is measurable, and make measurable what is not so.

衡量什么是可测量的,并使可测量什么是不可测量的。

We measure our enjoyments by the sum expended.

我们用花的钱来衡量我们的快乐。