Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

-- Phil Crosby 菲尔·克罗斯比

品质是精心营造的文化环境的产物。它必须是组织的结构，而不是结构的一部分。

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Quality Organization

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Organizations endure, however, in proportion to the breadth of the morality by which they are governed. Thus the endurance of organization depends upon the quality of leadership; and that quality derives from the breadth of the morality upon which it rests.

然而，组织的存在与它们所受道德规范的范围成正比。因此，组织的持久性取决于领导的素质;这种品质来自于它所依赖的道德的广度。

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The pleasure we derive from the representation of the present is due, not only to the beauty it can be clothed in, but also to its essential quality of being the present.

我们从对现在的描绘中获得的快乐，不仅是因为它可以披上美丽的外衣，还因为它是现在的本质。

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The quality of what is said inevitably influences the way in which it is said, however inexperienced the writer.

无论作者多么缺乏经验，文章的质量不可避免地会影响其表达方式。

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Don't agonize. Organize.

不要折磨。组织。

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